We offer refund or replacement of products that arrive in damaged condition. Please notify us by phone or email within 48 hours of the delivery. After proper notification, we will arrange the return of your product. Once received, we will ship a replacement if available, or refund the entire purchase including the shipping. 30-DAY MONEY-BACK SATISFACTION GUARANTEE Defects or other reasons - If you are not satisfied with your purchase, it can be returned for 30 days from the delivery date, according to these policies:
1. We refund the full purchase price of the item, minus any shipping and exchange fees.
2. The customer is responsible for the return shipping charges.
3. We must receive the merchandise in the same condition as it was when you received it. Custom orders are not refundable.
SHIPPING RETURNS Please contact us to receive a return authorization and instructions before returning any merchandise. After receiving return authorization please ship your product to: WB OFFICE OUTLET 7102 Myrtle Ave Glendale, NY 11385